Who Are We
Experience And Quality
Every success story begins with a unique idea
Sultan Delight Burger is the name of a chain of restaurants bearing the trademark of the Sultan Food Company. It was established in 2004 under the name of Sultan Burger. And for our continuous interest in development, we changed the brand name to Sultan Delight Burger to suit our developments with our new strategy, to reflect our reality and fit our ambitions, and since then Sultan Delight Burger Restaurant has become one of the most important brands of local restaurants in most parts of the Kingdom..
18 years ago, the Sultan Delight Burger restaurant chain provided a completely new and distinctive experience to the pioneers of fast food restaurants in the Kingdom of Saudi Arabia by establishing this chain of restaurants through more than 50 branches spread throughout the city of Jeddah, Makkah, Taif, Rabigh, Madinah, Umluj, Riyadh, Jazan and Khamis Mushait, Sabya and one of the theaters, we developed a successful theory that succeeded throughout this period and embodied it in the phenomenon that is known today as Sultan Delight Burger.
We have been able to achieve the highest standards of quality, efficiency and reliability through the implementation of extensive training programs for employees and management systems at the highest level to make visitors feel welcome in the restaurant, starting from the many choices of meals to the general atmosphere of the restaurant.
The restaurant is distinguished by its experience in providing burgers with a distinct taste, fully cooked and filled with juices that reveal the natural flavor of the burger..
Our focus is on choosing the finest fresh meat and poultry, carefully selected and prepared with high quality ingredients and special flavors, free from additives, chemicals and artificial flavors. In order for your experience to be unique in memory from beginning to end, we have added options of sandwiches with special and distinctive mixtures that satisfy your tastes.
Excellence is our title
18 years have passed since the establishment of Sultan Delight Burger, and since the launch of the first branch in Jeddah, we have sought to establish a unique experience for fast-food diners based on the idea of an open kitchen, where we offer our customers a variety of meals, fresh sandwiches and distinguished service.
Today, our chain of restaurants is distributed in various parts of the city of Jeddah, Makkah, Taif, Rabigh, Madinah, Umluj, Riyadh, Jazan, Khamis Mushait, Sabya and Uhud Al Masarha, to form more than 50 branches and is constantly growing. In the Kingdom of Saudi Arabia, Sultan Delight Burger Restaurants is the leading brand of the open kitchen concept among other local or international franchise fast food restaurants.
Now, we look forward to the coming years with confidence and enthusiasm to elevate Sultan Delight Burger restaurants to a higher level and a wider geographical scope in the Middle East. All this by providing fresh, high-quality meals and world-class service that simulates the needs of our customers and meets their requirements
Quality assurance every morning
Our commitment to providing fresh, high quality meals is a promise and a duty towards our customers. Our quality assurance system starts from the very first moment we get the ingredients. Every morning we receive fresh produce from meat, vegetables and even other ingredients, to ensure that they are all as required. Our customers are assured of the quality of the ingredients when they order meals as they watch the process of cutting and putting them fresh to make the most delicious sandwich, then the sandwich is carefully wrapped and wrapped in front of the customers’ eyes. Thus, our customers can expect to receive completely fresh meals.
One of the most important elements of speed and efficiency that characterizes our business is the operating system that we use in our restaurants. This system covers all aspects of work, starting from receiving the order at the point of sale, through dealing with it, processing it, controlling inventory and costs, and ending with marketing and administrative operations.
Sultan Delight Burger Restaurants have also developed a system to attract, train and retain the right employees, believing that the capital for any service business is the employees themselves.
Our restaurants have adopted information systems with international specifications, and were able to employ them to the fullest extent, which enabled managers to increase work efficiency and control costs better while improving the services provided to the customer. Today, the Sultan Delight Burger chain has become one of the companies that pursues precision in its work and is witnessing continuous development with every new order it receives.
Who Are We
Sultan Delight Burger is the name of a chain of restaurants bearing the trademark of the Sultan Food Company. It was established in 2004 under the name of Sultan Burger. And for our continuous interest in development, we changed the brand name to Sultan Delight Burger to suit our developments with our new strategy, to reflect our reality and fit our ambitions, and since then Sultan Delight Burger Restaurant has become one of the most important brands of local restaurants in most parts of the Kingdom..
18 years ago, the Sultan Delight Burger restaurant chain provided a completely new and distinctive experience to the pioneers of fast food restaurants in the Kingdom of Saudi Arabia by establishing this chain of restaurants through more than 50 branches spread throughout the city of Jeddah, Makkah, Taif, Rabigh, Madinah, Umluj, Riyadh, Jazan and Khamis Mushait, Sabya and one of the theaters, we developed a successful theory that succeeded throughout this period and embodied it in the phenomenon that is known today as Sultan Delight Burger.
We have been able to achieve the highest standards of quality, efficiency and reliability through the implementation of extensive training programs for employees and management systems at the highest level to make visitors feel welcome in the restaurant, starting from the many choices of meals to the general atmosphere of the restaurant.
The restaurant is distinguished by its experience in providing burgers with a distinct taste, fully cooked and filled with juices that reveal the natural flavor of the burger..
Our focus is on choosing the finest fresh meat and poultry, carefully selected and prepared with high quality ingredients and special flavors, free from additives, chemicals and artificial flavors. In order for your experience to be unique in memory from beginning to end, we have added options of sandwiches with special and distinctive mixtures that satisfy your tastes.
CEO Speech
18 years have passed since the establishment of Sultan Delight Burger, and since the launch of the first branch in Jeddah, we have sought to establish a unique experience for fast-food diners based on the idea of an open kitchen, where we offer our customers a variety of meals, fresh sandwiches and distinguished service.
Today, our chain of restaurants is distributed in various parts of the city of Jeddah, Makkah, Taif, Rabigh, Madinah, Umluj, Riyadh, Jazan, Khamis Mushait, Sabya and Uhud Al Masarha, to form more than 50 branches and is constantly growing. In the Kingdom of Saudi Arabia, Sultan Delight Burger Restaurants is the leading brand of the open kitchen concept among other local or international franchise fast food restaurants.
Now, we look forward to the coming years with confidence and enthusiasm to elevate Sultan Delight Burger restaurants to a higher level and a wider geographical scope in the Middle East. All this by providing fresh, high-quality meals and world-class service that simulates the needs of our customers and meets their requirements
Our Mission
Our commitment to providing fresh, high quality meals is a promise and a duty towards our customers. Our quality assurance system starts from the very first moment we get the ingredients. Every morning we receive fresh produce from meat, vegetables and even other ingredients, to ensure that they are all as required. Our customers are assured of the quality of the ingredients when they order meals as they watch the process of cutting and putting them fresh to make the most delicious sandwich, then the sandwich is carefully wrapped and wrapped in front of the customers’ eyes. Thus, our customers can expect to receive completely fresh meals.
One of the most important elements of speed and efficiency that characterizes our business is the operating system that we use in our restaurants. This system covers all aspects of work, starting from receiving the order at the point of sale, through dealing with it, processing it, controlling inventory and costs, and ending with marketing and administrative operations.
Sultan Delight Burger Restaurants have also developed a system to attract, train and retain the right employees, believing that the capital for any service business is the employees themselves.
Our restaurants have adopted information systems with international specifications, and were able to employ them to the fullest extent, which enabled managers to increase work efficiency and control costs better while improving the services provided to the customer. Today, the Sultan Delight Burger chain has become one of the companies that pursues precision in its work and is witnessing continuous development with every new order it receives.
Sultan Delight Burger is one of the most famous fast food restaurants in Saudi Arabia. Reaching this rank required unremitting efforts that stemmed from our guiding values.
We believe in the need to be honest with our customers, and we have promised them completely fresh products, and this is what we offer them.
The transparency method that we produce gave us a great advantage in our field of work, through which we were able to inform our customers of every meal that is prepared upon their request, and that was a living example of innovation and creativity that we believe in, in addition to our enthusiasm to provide the latest high-tech ways to preserve products Fresh until used.
Sultan Delight Burger Restaurants have promised their customers fresh and tasty meals at reasonable prices in a lively and fun atmosphere, with friendly service in a clean and healthy environment. Over the years we have been able to develop complex systems to ensure that services and quality meet the standards we set, and that we will continue to deliver on our promises to our customers. As a result, Sultan Delight Burger ® reached the rank it occupies today, and the name of Sultan Delight Burger has emerged as one of the best restaurants that receive the approval and respect of customers in the region.
It is the value that sits at the top of the pyramid of “Sultan Delight Burger ®”…
Where honesty and perfection..
In service and cooperation to create products that exceed expectations..
It will, God willing, lead to customer satisfaction
We always look forward to serving you..
In a way that satisfies your aspirations, so:
• The first right: to prepare the meal from healthy and fresh ingredients
• The second right: that the meal be served to you with respect and a smile from the employee
• The third right: to replace your meal for free if it is not up to your expectations
The open kitchen design creates an atmosphere of activity and fun and supports the spirit of affection between the Sultan Delight Burger crew and its customers, where our meals are prepared in front of our customers’ eyes while they watch every step of its preparation with cleanliness and a high level of quality.
Sultan Delight Burger offers a wide variety of delicious meals that are prepared when the customer demands it to maintain the high quality level in the fast food sector.
Every day we see that Sultan Delight Burger is gaining wide and increasing acceptance, and this is reflected in the increasing diversity of his customer segments, which included men and women, old and young, students, employees and families who come to our restaurants to enjoy lunch or dinner. In Sultan Delight Burger, everyone finds what they want throughout the day
Our Core Values
Sultan Delight Burger is one of the most famous fast food restaurants in Saudi Arabia. Reaching this rank required unremitting efforts that stemmed from our guiding values.
We believe in the need to be honest with our customers, and we have promised them completely fresh products, and this is what we offer them.
The transparency method that we produce gave us a great advantage in our field of work, through which we were able to inform our customers of every meal that is prepared upon their request, and that was a living example of innovation and creativity that we believe in, in addition to our enthusiasm to provide the latest high-tech ways to preserve products Fresh until used.
Sultan Delight Burger Restaurants have promised their customers fresh and tasty meals at reasonable prices in a lively and fun atmosphere, with friendly service in a clean and healthy environment. Over the years we have been able to develop complex systems to ensure that services and quality meet the standards we set, and that we will continue to deliver on our promises to our customers. As a result, Sultan Delight Burger ® reached the rank it occupies today, and the name of Sultan Delight Burger has emerged as one of the best restaurants that receive the approval and respect of customers in the region.
Ccustomer Satisfaction
It is the value that sits at the top of the pyramid of “Sultan Delight Burger ®”…
Where honesty and perfection..
In service and cooperation to create products that exceed expectations..
It will, God willing, lead to customer satisfaction
Customer Rights
We always look forward to serving you..
In a way that satisfies your aspirations, so:
• The first right: to prepare the meal from healthy and fresh ingredients
• The second right: that the meal be served to you with respect and a smile from the employee
• The third right: to replace your meal for free if it is not up to your expectations
Our Concept
The open kitchen design creates an atmosphere of activity and fun and supports the spirit of affection between the Sultan Delight Burger crew and its customers, where our meals are prepared in front of our customers’ eyes while they watch every step of its preparation with cleanliness and a high level of quality.
Sultan Delight Burger offers a wide variety of delicious meals that are prepared when the customer demands it to maintain the high quality level in the fast food sector.
Every day we see that Sultan Delight Burger is gaining wide and increasing acceptance, and this is reflected in the increasing diversity of his customer segments, which included men and women, old and young, students, employees and families who come to our restaurants to enjoy lunch or dinner. In Sultan Delight Burger, everyone finds what they want throughout the day